The Kansas City Chiefs are the latest group to have to apologize for a Tweet that poked a fan after he first posted a crude Tweet slamming them.
A fan named Travis Wright is receiving his 10 minutes of fame after posting a Tweet noting: “I’m not much of a @kcchiefs fan anymore. Clark Hunt’s yearly 30m under the cap bullshit is unethical. Greedy bastard owners can F.O. cc @nfl.”
An anonymous person in the Chiefs’organization responded to Wright in a private Tweet saying, “It would help if you had your facts straight. Your choice to be a fan. cc Get a clue.”
Wright then went public with the Chiefs’ “private” response and the team (person?) responded “I apologize to the fans for my response to a tweet sent to me earlier. No excuse for my actions. I am truly sorry and it won’t happen again.”
Yes, the Chiefs are a bit testy these days after an opening season drubbing by the Atlanta Falcons. And, yes, as Kansas City Star sports columnist Kent Babb learned recently, the team is very touchy about the subject of it being under the salary cap.
Wright was on Fox4 this morning discussing the incident (below).
Wright’s actions and the team’s response bring up some interesting social media issues. Wright’s initial Tweet was crude and offensive and the team probably should have just ignored it. In fact, if Wright was employed by a company and had posted that under his company’s account he likely would be looking for a job today.
However, if the team had decided to respond, it probably should have provided specific facts to counter his argument. While Wright’s post was mean-spirited and personal, it is important for the responder to remain calm. You should “assume” every Tweet can go public—even private ones.
But social media is causing other issues these days. KCUR host and veteran Kansas City Star reporter/columnist Steve Kraske posted on Facebook that author Joe Posnanski would be joining him on the show (Wednesday) and asked “What questions do you have for him? And did publishing this book even after the Sandusky scandal broke change your view of Joe?”
Unfortunately, Kraske’s post was almost entirely hijacked by two individuals who simply attacked each other relentlessly. People who wanted to respond to Kraske’s questions found themselves watching a bitter, personal attack. In reality, it ruined any meaningful questions or dialog regarding Paterno.
Social media outlets can provide fast, up-to-date and useful information. However, they can also cross the line of civility and good taste.
If people are not mature enough to post legitimate questions and responses then maybe they should stop posting at all.