KC STAR NAMES DONOVAN ‘PUBLIC EDITOR’

JohnLandsberg
March 28th, 2012

     Derek Donovan, who has done an admirable job in the tough position as the Readers’ Representative at the Kansas City Star since 2004, has been promoted to the new position of Public Editor, according an announcement by the McClatchy-owned newspaper.
    His promotion is effective next week.
    Donovan, 42, will continue as the newspaper’s Readers’ Representative while assuming new responsibility for the newsroom’s social media content, including its Kansascity.com Web site, Facebook and Twitter.
    Donovan joined The Star in 1995 as a library database manager and became library director in 1998. Before becoming the paper’s Readers’ Representative, he served as the newsroom’s director of research and information.
    He has degrees from Truman State University and Stephen F. Austin State University.

17 Responses

  1. Inafunkaboutyael says:

    What an awful job to have to show up to. Why don’t they name him ” Caprain of the Titanic” instead?

  2. Rich says:

    Derek does an admirable job in a very difficult position. His promotion is well earned.

  3. jane Nutt says:

    I want to commend you for highlighting Frank White with such a nice coverage of what he has meant to this area, and is still doing.
    He is a very good example for all people of all ages – Thank you

  4. […] http://www.bottomlinecom.com/kc-star-names-donovan-public-editor/ Share this:TwitterFacebookLike this:LikeBe the first to like this. This entry was posted in Uncategorized by thechrishopkins. Bookmark the permalink. […]

  5. Luann Reese says:

    KC STAR CUSTOMER SERVICE
    I realize this is not your problem but I am hoping you will help me. Unfortunately, I have found customercare/kcstar.com to be a joke. Several times before and after Christmas I wrote requesting the name of my paper carrier. I wished to write him a note with a small gift to let him know how much I appreciate his faithful service and consideration. I never received a response even tho I left my name, phone# and address. I do want to send a message to this man who never misses a delivery and in inclement weather throws my paper near my garage door. I am a senior citizen (84) and deeply appreciate his kindness. Can you please ask someone to send me his name in order that I may thank him? You have my e-mail address.
    Thank you! Luann Reese
    12403 Frost Rd.
    KCMO 64138
    816-353-4453

  6. Forrest Taylor says:

    FLAGS ON OBITUARIES?
    I have noticed that there is not always a flag on all of the veterans obituaries. Who decides that??

    • JohnLandsberg says:

      Derek Donovan has responded to your inquiry: “The flags are completely free for death notices and paid obituaries of all veterans. But not every family or funeral home requests them.”
      Thanks, Derek.

  7. larry holtel says:

    DROPPING STAR AFTER 42 YEARS
    I’ve had it with the star. after 42 plus years as a star subscriber I am through in the towel. this paper dose not print the news. In your eyes Obama can’t do no wrong. So because of the papers liberal stance I am dropping my home delivery. Just to let you know I don’t watch The 3 liberal news networks either. Would love to see a real newspaper company buy the star.

  8. James McCormick says:

    NOT A MARY SANCHEZ FAN
    DEAR GOD–IT IS MYSELF AGAIN–that dreadful piece by M.Sanchez again is something either deliberately obtuse or downright planned racism. She fiddles around with all the chatter about investigations, Attorneys General from generally all over, about protests and cops–whose procedures remain innocent ignorance for her–but then she casually dismisses that the universal sign for surrender, hands-up, really isn’t that significant
    In fact all autopsies show that the surrender hands-up is precisely what happened, and that is precisely what the rioting is about. She cannot dismiss the major issue with any amount of “blithering” (my coined word) about procedures.
    Thank God the NAACP got the Lawyer from Trayvon Martin’s case (a million-dollar attorney really for free), and he announced promptly what else is necessary after the autopsy reports for the family to insist upon the officer’s arrest.
    Sanchez is both facile and pompous in her assumed grasp of difficult and comprehensive issues which is why she is a comprehensive ass! She belongs on back pages where obituaries are for 77 yr olds who did not make it to 77 the very day she presented her ghastly column
    Sanchez is unfit for such an import organ of communication as]]\ the STAR which I still value, and his new editors give new promise. Please–get this to her INTACT with my name writ large.
    James McCormick KC MO 64111 3227 central st ee as above
    816-931-2773

  9. Mary Raynolds says:

    IGNORING JEWEL BALL
    Why has nothing been printed about the Jewel Ball? The Star prints extensive coverage of very impressive large weddings so why not coverage of this event? The people involved with the Jewel Ball are mostly citizens who donate their time and money for the betterment of the city. Is the Star so egalitarian that these people can’t be recognized?

    • JohnLandsberg says:

      Keep in mind, most of the big write-ups for weddings are really paid advertisements similar to obituaries.

  10. neita geilker says:

    LIKES KC STAR’S NEW LOOK
    I am delighted at the new look of the Star, specifically the use of left justified text throughout–except for obits. I have “preached” this for years. So reader friendly. Thanks!

  11. Mary Duerst says:

    LOVES NEW STAR
    I love the new look of the Star.

    I recently visited one of the best kept secrets in the area. It is called Cedar Cove, Feline Conservatory & Education Center. It is a twenty minute drive from Kansas City on Hwy 69. What a treat for a weekend experience. I would love to see an article in the Star about this place.

  12. Virginia Graham says:

    LIKES MOST CHANGES
    I like the new changes to the Star and the overall look. I also enjoy some of the new puzzles. The crossword is harder but think I would eventually have conquered it but prefer the old Daily Crossword.

    The one thing that I, and a few of my friends, do not care for at all is the Celebrity Cipher. It is super difficult and most often the quote and the celebrities are not what most of us would come up with. To me the daily CrytoQuip was a challenge and I always felt so great when I was able to complete it. Keep up the good work at the Star. I know many people now prefer reading online but I get so much more out of the actual paper and will always subscribe to it as long as you put out a printed edition.

    Thank you and your staff for keeping us in the rural area of Kansas City informed.

  13. esther griffin says:

    FAITH-BASED COMMUNITIES
    Hello Mr. Donovan, The article today about Independence Avenue Spiffs Up Its Image was inspiring. However, it would be helpful if an article could be written in The Star about all the help, good will and encouragement that comes from the tireless work of The Faith Based communities in that area and all over the metro.
    According to the Pew Foundation research and others, the general population is quitting the faith based communities. Do you see away to bring attention to the fact that without the work of these communities our quality of life in Kansas City would be greatly diminished? Thank you for your listening ear. esther griffin – 1221 W. 63rd Terrace, K.C. Mo. 64113 – 816-523-0233.

  14. Carroll L. Story says:

    Open Letter to Mr. Donovan

    I had hoped to have the following message published in the Star, but the web page has changed and I couldn’t find the route.

    “CHARM” Shop Robbery

    On behalf of the Telephone Pioneers, The CHARM shop volunteers, I would like to extend our heartfelt thanks to The Kansas City Star, and in particular to Mr. Derek Donovan, for their efforts to help our charitable organization. Through their dedication to civic duty they not only highlighted the robbery in the “Star”, they also followed up with news telecasts on KCTV Channel 5 and KSHB Channel 41. The results so far will enable our organization to recover a good portion of the items taken in the robbery. We estimate the replacement costs will be approximately 400% of the original costs. We thank The Kansas City Star and its employees, the TV Stations, and the individuals who contributed money. But above all we thank everyone for helping the kids we serve–that is what it is all about.

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  • TRUMP IS THE ONE DOING AN NFL END ZONE DANCE

    There are few things more sacred to the public than the National Football League.  The NFL has been able to grow by leaps and bounds while raising prices for fans, TV viewers and many taxpayers without question.  It was dubbed “America’s game.”

    As an example, a 30-second spot in the recent Super Bowl went for $4.5 million.  And that doesn’t even include the costs to actually create the ad.

    The majority of NFL owners are not just millionaires.  Most (18 out of 32) are billionaires.

     

    One would be hard-pressed to even consider that the NFL’s popularity would ever wane.  It wrapped itself in the American flag, patriotism and all that was good in the culture.  Many teams began games with giant-sized flags covering the entire field.  The National Anthem was sung by a host of celebrities.

    Military flew jets overhead at the start of games compliments of taxpayers.

    The first chink in the NFL’s armor occurred when it was revealed the league was actually charging the military for many pre-game rituals.  The military had paid $10.4 million of taxpayer money to show its patriotism.  When that was revealed the league reluctantly returned $723,000 (link) .

    During this entire time the league began switching cities in an effort to raise more and more revenue.  Loyal fans in Cleveland, Oakland, San Diego and St. Louis were dumped like yesterday’s garbage.  Years of loyalty meant nothing to the NFL.

    But then the millionaire players decided to make political statements (the average NFL salary is $1.9 million).  They decided to disrespect the flag, veterans and those who love the U.S. by kneeling during the National Anthem.

    They might even have pulled it off except for President Donald Trump.  Trump, who may be able to read the American public better than any President in history, let it be known he felt players should not disrespect the flag and the country where they earn a living.

    The athletes, coaches and owners, who felt they were above criticism, doubled down and more players began kneeling, or sitting or riding an exercise bike during the Anthem.  Athletes in other sports blasted Trump, with LeBron James, a high school graduate himself, calling the President “a bum.”  Virtually all sportswriters supported the players and their “Freedom of Speech.”

    Trump didn’t back down one iota.  In fact, he doubled down and asked fans to boycott games.  He threatened to pull many tax exemptions owners have received.  He sent his vice president to a game, and when the players began kneeling, he left the stadium.

    As NFL ratings plunge (Monday night’s game plummeted to a season-low) the Dallas Cowboys’ owner is now demanding his team stand for the Anthem.

    Thursday night NFL ratings are also declining.  This means the league may find itself doing “make goods” to advertisers to make up for not delivering ratings as promised.

    A CNN poll noted the President is winning the fight. “Trump got what he wanted: More Republicans (87%) and Independents (48%) sided with him than not. Heck, even 21% of Democrats are with him on the NFL issue. Even 24% of people who disapprove of the job he’s doing overall see this issue.”

    Trump’s approval ratings as president have been dismal.  But he does have a unique way of speaking to the public and to the average folks who have simply allowed the NFL to bully them for years.   Finally, someone was speaking for them, and they took action.

    Trump may not be the greatest communicator on earth, but he knows how to communicate with his base.  He knows what issues will resonate with the public.

    As far as the NFL goes, Trump might be the only one doing an end zone dance these days. If the NFL doesn’t take action against the players soon the viewers who refuse to watch NFL games may never return.

    Published October 13, 2017 at 2:10 pm - No Comments There are few things more sacred to the public than the National Football League.  The NFL has been able to grow by leaps and bounds while raising prices for fans, TV viewers and many taxpayers without question.  It was dubbed & ...

  • TRUMP IS SIMPLY AWFUL AT MESSAGE DISCIPLINE

    If you are a professional communicator you have likely worked with all kinds of executives on a variety of messages.

    Some are natural communicators who can virtually repeat your finely tuned key message points effortlessly.  They are a joy to work with.

    However, to some (most) communications is a challenge.  Some simply cannot communicate effectively.  Media interviews are dreaded.  (“The media are out to get me!!”)

    It might be best to find someone else in the organization to handle those duties, if at all possible.

    President Donald Trump can be a very effective communicator.  The operative word is “can.”  He would be an absolute nightmare to work with to provide a consistent, clear message on virtually any topic.

    Unlike most top executives, Trump has virtually no message discipline.  Executives, particularly at public companies, realize that virtually every word they say in public can potentially impact their company’s stock price.  It is a talent Trump does not have.

    “Message discipline is the concept that politicians and other public policy advocates should talk about what is relevant to achieve their aims, and not allow themselves to be sidetracked either by their own thoughts or the questions of press or audience.”  (Wikipedia)

    Most communicators would never, ever let a top executive Tweet out his/her own personal views on various topics.  In fact, if an executive sends out a Tweet at most companies you can bet it has been reviewed by a variety of people ahead of time.

    Whenever Trump goes off-script during a speech he is in trouble.  His aside during a recent speech about football players kneeling during the National Anthem has caused a nationwide furor.  He does this on an almost daily basis in making his communications team apoplectic.

    Why does Trump continue to get himself in trouble communicating?   First, it is probably his ego. He has been successful in business shooting from the hip, and it has likely worked effectively before in business settings.  As President not so much…

    Secondly, his style worked as he toppled 16 other opponents (the largest field ever in a primary election).  Remember how he labeled each opponent?  “Little” Marco Rubio?  “Low Energy” Jeb Bush?

    His stunning election victory versus a superior-financed Hillary Clinton cemented that fact.

    It is tough to argue with the communications success he has enjoyed in the past.

    Will Trump change his communication style in the future now as President?  It is doubtful since it has worked in the past.

    His communications team will just have to continue to cringe as he goes off-message on a daily basis.

     

     

     

     

    Published September 25, 2017 at 3:40 pm - 2 Comments If you are a professional communicator you have likely worked with all kinds of executives on a variety of messages. Some are natural communicators who can virtually repeat your finely tuned key message points effortlessly.  They ...

  • MR. PRESIDENT: UNFILTERED TWEETS MUST END!!

    Since the presidency of Donald Trump began in January the public has had a unique view in seeing how many, many executives act when their true remarks/feelings/views go public. Unfiltered.

    It is often not a pretty scene.  It’s like the old joke where you really don’t want to know how sausage is actually made.

    Trump, in his effort to show “transparency” to the public, has been sending unfiltered, unedited Tweets out on a random basis since he began running for President.  They can come at any time of the day or night, and often seem to follow the “Ready, Fire, Aim!!” theory of communications.

    His latest missives aimed at C-list TV personalities MSNBC hosts Mika Brzezinski and Joe Scarborough have totally derailed a series of recent legislative successes (LINK).  Not only that, but his Tweets have actually enhanced the couple’s standing.

    Communications professionals around the globe have been left scratching their collective heads and wondering, “In his wildest dreams how did he ever think talking about Brzezinski’s facelift would be a good idea?”

    I have been in top-level corporate meetings literally hundreds of times.  If the public was privy to many of the actual discussions they would be stunned.  After one meeting where the company president repeatedly stressed the need for diversity I heard him casually remark to the HR director as we were leaving, “Okay, does that cover my ass legally now if we don’t hire minorities?”

    It is impossible for President Trump to have an overall coherent communications message when he is shooting out Tweets from the hip.  His staffers end up spending all their time and effort trying to clean up the most recent mess he created rather than focusing on any type of overall communications strategy.

    Someone needs to stress to the President that his personal, off-the-cuff,  tweeting must stop.  If he won’t heed that advice he should at least agree that someone must read his Tweets before they go out.

    The days of unfiltered Tweets from the President must end.

     

     

     

    Published July 1, 2017 at 7:59 am - One Comment Since the presidency of Donald Trump began in January the public has had a unique view in seeing how many, many executives act when their true remarks/feelings/views go public. Unfiltered. It is often not a pretty scene.  It̵ ...

  • EX-KCTV ANCHOR KAREN FULLER FILES LAWSUIT

    Regular viewers of KCTV were stunned in February 2015 when long-time anchor Karen Fuller was suddenly yanked off the air at the Meredith-owned station.

    After all, Fuller, 47 at the time, had been a staple at the CBS station for 12 years. Viewers were accustomed to her entering their living rooms on a regular basis and were shocked at her departure.

    In April, Fuller revealed to Bottom Line (link) that her departure was not her decision. Sources say she had requested 15 seconds of airtime to thank her loyal viewers, but instead was yanked mid-shift and escorted out of the station.

    In August 2015 we reported she had landed a new position as an anchor at the Sinclair Group’s KGAN in Cedar Rapids, Iowa.   It should be noted Kansas City is the 31st largest TV market in the country; Cedar Rapids 88.

    The Kansas City Star has now broken the story that Fuller is now suing her former parent company over age and gender discrimination.  She filed suit Wednesday in U.S. District Court in Kansas City, Kan., against the Meredith Corporation.

    “Fuller alleges in the suit that the company has created an ‘age ceiling’ for its female anchors but not for male anchors,” the Star reported.  “Women age out in their mid- to late 40s. The company does not enforce the same age-related job requirement for male prime-time anchors.

    “The company’s strong-arm behavior assaulted her dignity, cast aspersion on Ms. Fuller’s many years of hard work, professionalism, and loyalty to her job, and took away Ms. Fuller’s ability to say goodbye to co-workers, friends and viewers,” the suit alleges.

    Fuller’s case is being handled by R. Pete Smith, chairman of the Kansas City-based law firm of McDowell, Rice, Smith, and Buchanan.

    Bottom Line has learned Fuller was given the green light to sue Meredith in March following an EEOC investigation of possible systemic issues with age/gender at other Meredith-owned stations.

     

     

     

    Published June 8, 2017 at 8:06 am - 2 Comments Regular viewers of KCTV were stunned in February 2015 when long-time anchor Karen Fuller was suddenly yanked off the air at the Meredith-owned station. After all, Fuller, 47 at the time, had been a staple at the CBS station for 1 ...

  • COURIC TRICK SHOWS VALUE OF RECORDING INTERVIEWS

    It has been called “appalling journalism.”

    That might be considered a positive comment regarding an editing trick inserted into a documentary on gun ownership that has come to light.

    Long-time NBC Today Show star and anchor at all three major networks, Katie Couric, now with Yahoo! News, is being severely criticized for highly questionable editing in her documentary titled “Under the Gun” after it was revealed an eight-second pause was inserted to make it look as if the people interviewed could not answer her question (LINK).

    Luckily for the individuals being interviewed, one person was wise enough to record the Q&A (LINK TO AUDIO). Otherwise, questioning the bubbly media icon would have been virtually impossible and fruitless.

    Couric was executive producer, host and narrator of the piece.  Anti-gun activist Stephanie Soechtig produced and directed it.

    In the documentary, a group of Virginia gun owners was asked by Couric: “If there are no background checks for gun purchasers, how do you prevent felons or terrorists from purchasing a gun?”

    Not only did Couric/Soechtig insert a pause (8-10 seconds), but they also inserted “B” roll of the gun owners taken before the interview even began.  There is little doubt the editing was clearly designed to make it look as if Couric’s tough question made them speechless and uncomfortable.

    Couric is now calling the edit an “unnecessary mistake,” according to an individual with knowledge of her thinking (LINK).

    In an official statement, Soechtig countered, “my intention was to provide a pause for the viewer to have a moment to consider this important question before presenting the facts on Americans’ opinions on background checks. I never intended to make anyone look bad and I apologize if anyone felt that way.”

    Couric now says she supports Soechtig’s statement “and am very proud of the film.” However, a few days later she admitted she regretted how she portrayed gun activists (LINK).

    However, the National Review and Washington Post now say Couric should be fired over the deliberate misrepresentation (LINK).

    This is a classic reason why at Bottom Line Communications we strongly advise clients to always record media interviews.  Without actual audio evidence (below) the Yahoo! crew would have denied inserting the pause.

    However, with the evidence journalism takes another huge credibility hit.

     

    Published May 29, 2016 at 8:30 am - 2 Comments It has been called “appalling journalism.” That might be considered a positive comment regarding an editing trick inserted into a documentary on gun ownership that has come to light. Long-time NBC Today Show star and ...

  • MIZZOU NEEDS CRISIS PLAN TO RESTORE IMAGE

    In Journalism circles, having a degree from the University of Missouri was often a ticket for success. It is not only the nation’s oldest Journalism school, it is also one of the most prestigious.

    When rankings for the best “J” schools in the nation are posted the University of Missouri is almost guaranteed to be in the Top 10 or Top 5.  However, that may have all changed due to the actions of a single media professor during the recent student uprising at the school.

    A Mass Media Professor, Melissa Click, is shown in a video asking for “muscle” to remove a student photojournalist, Tim Tai,  who was working for ESPN and in a public place.   It is a horrible act by a college professor and shows a total disregard for the Journalist’s First Amendment rights, which is against what the school has taught for decades.

    “Who wants to help me get this reporter out of here? I need some muscle over here,” says Click.

    A video of Click’s actions against Tai has gone viral and has well over 500,000 views (LINK) on a single site.  The New York Times has written an extensive story about her actions.

    What was once a sympathetic media for the protesters has now changed with the actions of students and faculty against them.

    Technically some have pointed out Click works in the Mass Media Division of the Department of Communications in College of Arts & Sciences, which is separate from the J-school.  However, she is listed on the School of Journalism’s site (LINK), which tars the entire Journalism program whether it deserves it or not.

    Click had earlier Tweeted out that she she was looking for coverage of the event by Journalists.  Later on she is clearly leading the charge against other Journalists with total disregard for their rights to cover the event.

    With the resignation of the school’s President and Chancellor the University of Missouri is clearly being painted as a college where the inmates are running the asylum.   Rather than act like a Professor, Click and other faculty members have clearly shown they were behind the student protests against the administration.

    If the University of Missouri doesn’t hire a crisis communications team immediately its entire image for producing quality Journalism graduates could likely be tarnished forever. If the school was wise it already had a crisis communications plan in place for such an incident, but that is unlikely.

    The first move would be to remove Click. But that would be a stop-gap measure since a faculty member helping foment the disturbance was an indictment on all the faculty.  The school hired her, and whether tacitly or not, approved of her actions.

    A statement issued today by the Dean of the Journalism School denied she was part of the faculty and sounded as if her days as a professor at Missouri were numbered. Click has also been forced to apologize in an attempt to save her job and resigned her “courtesy” appointment to the J-School.

    However, a Kansas City reporter told BLC that the protesters are refusing to speak with local reporters and will only do interviews with national media outlets.  That is the kind of move that will turn sympathetic local media against them now and in the future.

    It’s a bad move.

     

     

    Published November 10, 2015 at 10:23 am - 5 Comments In Journalism circles, having a degree from the University of Missouri was often a ticket for success. It is not only the nation’s oldest Journalism school, it is also one of the most prestigious. When rankings for the best ...